Andrew Clarke & guests have

Unfinished Business

A weekly discussion show about the business end, the sharp end of web, design and creative industries.

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86: ‘Night of the long shadows’ with Jory Raphael

Andy Clarke

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Show notes

I’ll be hosting a CSS3 For Responsive Design workshop at Beyond Tellerrand in Berlin in November. Beyond Tellerrand are now offering a 20% discount just to listeners to this show when you use the offer-code unfinished when you buy your ticket. That’ll save you €60.


012: How heavy is a wet sheep?

Andy Clarke

While Anna is en vacance en France, Andrew’s joined by guest co-host, designer Laura Kalbag to talk about mentoring students and how to give them, and other newcomers, valuable commercial project experience. Laura also talks about how best to ask for, and deal with, client feedback while Andrew remembers Mickey, the world’s cleverest chimpanzee.

This episode is sponsored by Blush, beautiful letterpress printing of cards, stationery and more for designers and artists and Beyond Tellerrand a conference and workshop event for the web community. Beyond Tellerrand is happening May 27th to the 29th in Düsseldorf in Germany. Use the offer code unfinished3 for 10% off the standard price.


010: You’ll want to strangle Scrappy Doo

Anna Debenham

Anna and Andy talk about Anna’s new limited company, why she needed to set up a company and how she went about doing it. Andy moans about not understanding GitHub (again) and why developer tools often make him feel stupid. After hours, they talk about an episode of Anna’s favourite cartoon, Adventure Time.

(Andy would like to apologise for the scratchy audio in this week’s episode. His beard was itchy but he promises it won’t happen again.)

This episode is sponsored by Typecast; quickly style type in the browser and check for readability, rendering and beauty as you work, and Beyond Tellerrand a conference and workshop event for the web community. Beyond Tellerrand is happening May 27th to the 29th in Düsseldorf in Germany. Use the offer code unfinished2 for 10% off the standard price.


009: You can’t press without pressing

Anna Debenham

Anna and Andy talk about the benefits Stuff and Nonsense gained when they ditched daily rates and fixed project pricing and switched to estimating, working and billing in weekly patterns. Andy explains how agile methods can benefit designers and clients, even though he doesn’t really know the difference between agile and scrum. After hours, they talk about their movie of the week, Tarantino’s Kill Bill Vol 2.

This episode is sponsored by Typecast; quickly style type in the browser and check for readability, rendering and beauty as you work, and two Five Simple Steps’ business related books: Web App Success and Managing Web Projects.


008: We don't work from home, we live at work

Anna Debenham

This week, Andy and Anna discuss their experience of working from home (or living at work), and some of the techniques that help them block out distractions. They also debate the very important issue of how to make the perfect cup of tea. At the end of the show, they talk about Kill Bill Volume 1 in what will be a regular section about Tarantino movies.

This episode is sponsored by Typecast; quickly style type in the browser and check for readability, rendering and beauty as you work, and Beyond Tellerrand a conference and workshop event for the web community. Beyond Tellerrand is happening May 27th to the 29th in Düsseldorf in Germany. Use the offer code unfinished1 for 10% off the standard price.


007: Guaranteed 100% horse meat free

Anna Debenham

Anna and Andy follow up last week’s episode with listener questions about the professional (and unprofessional) ways to handle business disputes. They also discuss how best to say goodbye to a client and cue up a few movies to watch and talk about ‘after hours’ in the coming weeks.

This episode is sponsored by Typecast; quickly style type in the browser and check for readability, rendering and beauty as you work. FreeAgent, the web app that helps you with your business accounts and Handheld, the conference for all things mobile that’s happening in Cardiff, Wales in November 2013. Get 10% off your ticket with the offer code unfinishedbz.


006: Not the kind of guy who would wear a boiler suit

Anna Debenham

Anna and Andy talk about how to get work and how they both found their first clients. Anna gets annoyed about revenge sites and Andy tells, for the first time, how he lost everything and restarted Stuff and Nonsense in 2006.


005: Abomination on legs

Anna Debenham

Anna and special guest co-host Rachel Andrew, web developer and Director of edgeofmyseat.com, the company that makes Perch CMS. They answer listener questions about working with clients, customers, insurance, work/life balance and subcontracting.


004: Total jerk loser

Anna Debenham

Andy and Anna talk about their experiences when they have lost out on business and not got a dream job, doing a bad pitch (Andy has done plenty of those), learning from those mistakes and how not to take it personally when a client moves on.


003: Deposits, debts and dogs

Anna Debenham

In this episode, getting paid. Andy and Anna talk about deposits and down-payments, getting paid regularly and what you can do if the unthinkable happens and you have to fight for your money.


002: Because you’re worth it

Anna Debenham

In this episode, the often taboo subject of how to decide what to charge for what you do. Getting the balance between too cheap and too pricey can be tricky, so Andy and Anna share their experiences — including Andy’s infamous ‘double your rate Fridays — and how to handle uncomfortable conversations about money.


001: Monkey Business

Anna Debenham

Andy Clarke and Anna Debenham discuss why a show about business is important and why one needn’t be boring. They talk about this week’s CES and whether designers and developers might need to buy these new devices. And of course, Andy talks about Planet Of The Apes while Anna nods politely.


Presented by

Andrew Clarke. He’s a designer at Stuff and Nonsense, and the author of Hardboiled Web Design.

Andrew tweets @malarkey